Why Use Us

Hands-On Customer Experience Expertise

Established in 2012 our team of specialists bridge the gap between the Customer Experience theory and the reality of changing behaviours and processes.

With over 30 years’ experience working with some of the largest Blue Chip brands in the UK our passionate, partnership approach ensures that your Customer Experience programme is effective and the results measurable.

Why Use Into the Blue?

  • Enjoy peace of mind knowing that you have an effective partner to manage your Customer centric implementation programme. Thus avoiding the pitfalls, and saving time and money.
  • Our proven track record of delivering success in the retail, transport and services sectors by focussing on people (customers and employees) means that your organisation benefits from this in-depth Blue Chip knowledge and experience.
  • Our proactive, partnership approach is tailored to your requirements so we deliver bespoke solutions that are right for your business. We work collaboratively with you and your teams to ensure buy-in across the business so the solution is embedded effectively.

We help retail, manufacturing, transport and service organisations embed Customer Experience so they can differentiate their offering and increase customer loyalt and increase market share.

For expert Customer Experience advice speak to one of the UK’s leading consultancy.